Example Human-Centered Design Service Design

Bloom Housing: Affordable housing portal

A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.

Organization: Exygy
Published Year: 2022

Exygy’s commitment to equitable access is realized through tools like Bloom Housing—an open-source, one-stop portal for affordable housing seekers, housing staff, and property managers that streamlines search, applications, and listing management.

Since launching, platforms such as the Doorway Housing Portal (covering nine Bay Area counties) have enabled scalable, mobile-ready application flows that typically take just 4 to 15 minutes to complete. Exygy’s thoughtful, inclusive design combines human-centered, equity-centered, and trauma-informed approaches with tailored technical solutions to ensure the platforms are secure, accessible, and scalable across regions. Trusted by city, county, and regional housing departments, these solutions democratize access to housing and transform how local governments deliver critical services.