Procurement

Many government agencies work with third-party vendors to deliver services and digital systems, but careful consideration must be paid to include human-centered processes and use flexible software that won’t quickly become outdated.

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Buying and managing services

Agency leaders are tasked with deciding which services to prioritize, selecting vendors, and managing vendor relationships, all while continuing to deliver public services. The resources on this page are meant to help agency leaders appropriately scope vendor contracts to achieve dignified digital services that are built with guidance from the people who use and deliver them, and are continuously improved over time.

This page provides details about and considerations for procuring, contracting, and managing third-party vendors, as well as the steps to take in order to develop design and technology capacities within your own agency.

Subtopics

Explore our 2 procurement subtopics below.

Buying Design Services

0 Resource(s)

Buying Tech Services

2 Resource(s)

How to Get Started

We recommend these resources as a starting place for procurement to achieve dignified digital services

Procurement

Exiting Technology Projects

This booklet is designed to help procurement officers and other stakeholders ensure continuity of service, enable seamless future technology upgrades, and plan for contingencies. You can use it to evaluate a prospective vendor contract or bid, or to document how a project went.

  • SmallScale
  • 2022

Procurement for Public Benefits

Procurement

Contracting for Transformation Toolkit

Tangible tools, scoring guides and strategies to embed equity and wellbeing into your procurement process. Designed for human services with opportunities to apply these principles to other fields.

  • Full Frame Initiative
  • 2022

Discover All of Our Procurement Resources

Below you can see the latest items and the most popular. Click View More to see all resources and examples.