Digital Government Hub

How to Use the Hub

This reference library combines the Digital Service Network Library and the Digital Benefits Hub, creating a central location for the digital government materials you need.

To find what you’re looking for, visit the library where you can search with keywords or filter by the topics and concepts that are important to you.
Topic pages provide a collection of relevant examples and resources, gathering everything in one place.
Resources related to Benefits and Talent can be easily accessed by the links at the top of the page.
Submit materials to be featured on the Hub or download the data.

Discover Resources + Examples

See what’s been most recently added and what others are reading.

The Latest
Trending Now

Human-Centered Design
The New York Experience (NYX)

The New York Experience – or “NYX” – aims to transform the customer experience across New York State agencies making our government work better for our people.
- New York State
- 2024
Automation + AI
AI-Powered SNAP Modernization: Analysis of Policy Issues Impacting the Use of Artificial Intelligence in SNAP Case Processing

This publication unpacks the rapidly evolving policy landscape surrounding the use of AI in SNAP case processing to support agency leaders across the country as they explore how advances in technology can overcome widespread challenges, enhance their program operations, and streamline service delivery processes.
- American Public Human Services Association (APHSA)
- 2024
Policy
Medicaid Threats in the Upcoming Congress

This paper focuses on harmful legislative Medicaid proposals that have been floated in the past and that Congress should continue to resist.
- Center on Budget and Policy Priorities (CBPP)
- 2024

Featured Collections

Use these collections to find specific content curated by our team.

Multigenerational family including older man, older woman, younger woman, and baby

Public Benefits on the Hub

The Digital Benefits Network and the American Public Human Services Association (ASPHA) curate this selection of benefits-focused resources, projects, and implementation tools on the Digital Government Hub. We created this page to make it easy for benefits practitioners to find the resources that are most relevant to their work.

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Women attending a meeting and listening to a presentation

Digital Service Talent + Teams

Help your organization employ the brightest minds in government digital innovation. This resource page is for governments who are looking for promising practices to empower the people who make digital transformation happen. Use this page to learn more about how you can recruit, hire, retain, and upskill digital service talent in your organization.

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Accessibility

2 Subtopic(s) 45 Resource(s)

Automation + AI

7 Subtopic(s) 144 Resource(s)

Communications

4 Subtopic(s) 92 Resource(s)

Data

3 Subtopic(s) 104 Resource(s)

Featured Events

Check out the events hosted by the Beeck Center for Social Impact + Innovation.

FormFest

The DSN hosts the annual “FormFest” virtual event — an international showcase of governments working to promote equity, leverage research to optimize, and make services accessible to everyone through forms.

BenCon

The DBN hosts the annual Digital Benefits Conference — “BenCon” for short — the premier, invite-only event for government leaders, cross-sector practitioners, researchers, and students who are improving digital delivery of vital programs including SNAP, WIC, Medicaid, TANF, unemployment insurance, child care, basic income, and more. Core themes of the 2024 conference included improving digital service delivery, digital identity, automation and artificial intelligence, and timely topics in public benefits.