Public Benefits on the Hub

Delivering public benefits and human services can be accessible, effective, and equitable if you have the right tools and processes in place.

Multigenerational family including older man, older woman, younger woman, and baby
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Supporting People-first Delivery of Public Benefits 

The Digital Benefits Network and the American Public Human Services Association (ASPHA) curate this selection of benefits-focused resources, projects, and implementation tools on the Digital Government Hub. We created this page to make it easy for benefits practitioners to find the resources that are most relevant to their work. 

Our benefits-specific resources focus on SNAP, Medicaid, TANF, WIC, Child Care, Unemployment Insurance, and basic income, and we offer resources on other programs as well. See the “Benefits Program” drop down for a full list of programs. 

Use the Benefits Journey points below to navigate to resources under each, or continue down to the library filters to find what you’re looking for. 

The Benefits Journey

People interact with administrative systems at multiple points in their benefits journey. See how you can put people first every step of the way.

Outreach + Awareness

133 Resource(s)

Eligibility

116 Resource(s)

Applying + Enrolling

219 Resource(s)

Renewal + Recertification

89 Resource(s)

Featured Benefits Content on the Hub

We recommend these resources as a starting place for people-first delivery of public benefits.

Data

Harnessing Data and Technology to Construct a Human Services System that Supports Thriving and Equitable Communities

Recent innovations in technology have opened a path for H/HS agencies to dramatically strengthen their data and technology infrastructure while providing fairer and more equal access to crucial benefits and services. By taking the concrete policy steps outlined in this brief, we believe that Congress and the administration can help human services agencies accelerate the construction of next generation systems that support the move toward a data-driven, equitable, multidisciplinary service delivery model.

  • American Public Human Services Association (APHSA)
  • 2021
Human-Centered Design

Benefits Enrollment Field Guide

The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria. It also highlights successful paths to equitable, human-centered experiences. It examines online enrollment for Modified Adjusted Gross Income (MAGI) Medicaid, SNAP, TANF, the Child Care Assistance Program (CCAP), and WIC.

  • Code for America
  • 2023

Discover Benefits Resources

Use the filters to find what you’re looking for, or click “View More” to continue to the full library.