Blog post authored by U.S. Digital Response discussing best practices for creating inclusive, accessible, and affirming government services for LGBTQ+ populations gleaned from their recent work in the City of Boston.
This project overview presentation outlines a digital initiative focused on evaluating and addressing the digital divide through expanded broadband access, devices, and digital literacy programs.
DGN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.
This report outlines the guiding principles, policy priorities, and tools for the National Collaborative for Integration of Health and Human Services, aimed at improving health and well-being outcomes through the integration of health care and human services programs.
American Public Human Services Association (APHSA)
This field guide provides practical guidance for conducting usability testing on ballots to identify design issues and ensure voters can successfully cast their votes as intended.
Practitioner Picks is a new quarterly series designed to add fresh resources to the Digital Government Hub’s library, helping people improve government digital service delivery. Each issue spotlights resources chosen by practitioners in a specific service delivery area along with their insights on why these picks are valuable additions to the Hub. In this edition, our contributors round up resources to help bring housing services into the digital age.
Through the ACCESS project, key collaborators have shared insights into current and future opportunities for alignment within their agencies, including potential enablers for and barriers to alignment activities.
American Public Human Services Association (APHSA)
