Through our research understanding the government digital service field and what workers in this field need, we want to help strengthen those existing roles and establish more pathways for promotion and career support, as well as help other teams recognize the value of these skills and create new roles.
This guide outlines ethical frameworks and best practices for responsibly collecting and using demographic and other sensitive data to build equitable digital products.
A participant handbook that explains how a child care wage boost pilot works, including eligibility, enrollment, payments, privacy protections, and ongoing responsibilities for facilities and workers.
King County Department of Community and Human Services
A data snapshot summarizing enrollment, participation, and early characteristics of workers and facilities participating in a child care wage boost pilot.
This publication from the Digital Service Network (DSN) explores how state and local leaders are tackling the challenge of finding, keeping, and growing digital service talent in government. Through real-world stories and actionable strategies, it highlights how teams are making the case for digital roles, improving hiring practices, and upskilling staff to build a strong, sustainable digital workforce.
This report shines a light on all the efforts that keep Open Data running, raises awareness about the latest information available from the City, and provides a glimpse into the upcoming changes and additions to our platform.
A pre-launch survey brief that documents the financial, emotional, and physical well-being of a local child care workforce before the start of a wage boost pilot.
This report examines how governments use AI systems to allocate public resources and provides recommendations to ensure these tools promote equity, transparency, and fairness.
This report documents four experiments exploring if AI can be used to expedite the translation of SNAP and Medicaid policies into software code for implementation in public benefits eligibility and enrollment systems under a Rules as Code approach.
This 2015 project presentation outlines the vision, research, and product requirements for DAHLIA, San Francisco’s online platform to centralize and simplify affordable housing searches and applications.
San Francisco Mayor's Office of Housing and Community Development
