Blueprinting SNAP Work Requirements
This blog presents a service blueprint that maps how expanded SNAP work requirements will affect the application, eligibility, and maintenance processes—and offers design recommendations to reduce administrative burden.
The blog draws on interviews with SNAP staff across states to map key workflows, challenges, and decision points created by new work reporting rules.
It visualizes both the client and staff experience—covering exemption screening, reporting, verification, and recertification—to identify where complexity may cause errors or loss of benefits. The authors recommend early exemption identification, clearer communication, and simplified reporting tools to help states reduce administrative burden and keep eligible families connected to food assistance.
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