AI Agents for Streamlining Safety Net Applications
Explore how generative AI is changing public benefits by automating application tasks, boosting accuracy, and freeing up caseworker time.
This a video recording of one of the many conference presentations at FormFest 2025, a free virtual event that showcases governments working to make services accessible to everyone through forms.
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Elevating Empathy Over Bureaucracy With AI Agents: A FormFest 2025 Profile
This FormFest profile highlights Riverside County’s pilot of AI-powered interviews that streamline benefit applications, reducing bureaucratic burden on families in crisis while freeing caseworkers to focus on human connection.
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