Resource Automation + AI

AI Agents for Streamlining Safety Net Applications

Explore how generative AI is changing public benefits by automating application tasks, boosting accuracy, and freeing up caseworker time.

Organizations: Beeck Center for Social Impact + Innovation, Digital Service Network, Code for America, Nava Public Benefit Corporation, First 5 Riverside County, Children & Families Commission, Imagine LA (Amplifi)
Authors: Jillian Hammer, Kaylyn Van Norstrand, Stephen Rockwell, Charna Widby
Published Year: 2025
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This a video recording of one of the many conference presentations at FormFest 2025, a free virtual event that showcases governments working to make services accessible to everyone through forms.

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