Resource Human-Centered Design Forms

Form Accessibility Improvements

This session from FormFest 2024 focuses on accessibility, featuring British Columbia’s work to improve legal form usability and tips from the Wisconsin Department of Public Instruction on making forms more accessible overall.

Organizations: Beeck Center for Social Impact + Innovation, Digital Service Network, Code for America, Wisconsin Department of Public Instruction, Government of British Columbia

Authors: Laryn Van Dyk, Erin Smith, Kylie Cheng, Alison Hiam

Published Year: 2024

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This video contains two presentations from FormFest 2024.

The first video, titled “Balancing act: Redesigning legal forms for usability,” explores the British Columbia government’s redesign of the Provincial Court Family Rules forms.

The second video, titled “Accessibility-first design for documents,” This interactive presentation aims to shift mindsets toward integrating accessibility into daily work processes, focusing on proactive inclusion rather than compliance checklists.