The article details Code for America’s collaboration with Colorado to enhance the Medicaid and CHIP ex parte renewal process, which automatically determines eligibility using existing data sources.
Despite challenges with data maturity, the partnership identified and implemented policy and system changes—such as removing unnecessary income verifications—that led to a 16% increase in successful automatic renewals. The piece outlines a four-step approach for states with low data maturity: utilizing federal best practices, mapping current processes, forming hypotheses about system behavior, and creating visualizations to align stakeholders on improvements. It emphasizes that meaningful progress in benefits delivery is achievable without advanced data infrastructure.
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