CalAcademy is California’s public sector innovation training program, equipping state employees with modern skills like human-centered design, data analytics, and a product mindset to enhance government services.
DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the resources + examples we host in the Digital Government Hub in context.Â
Accessing safety net benefits can involve complicated and duplicative processes that create barriers to access. Using cross-enrollment strategies can minimize the difficulties community members face in getting access to life-saving resources.
This case study explores how the City of Akron developed a community tree map to engage residents in urban forestry efforts, enabling them to identify, grow, and care for trees in their neighborhoods.
Louisiana issued an RFI to identify solutions that can provide a technology platform for determining eligibility and managing cases across multiple human services programs.
This guidance document provides a framework for developing an agency-wide data strategy that aligns data governance, management, and analytics with organizational goals and service delivery.
This report highlights best practices and lessons learned from Kansas' partnership with Delivering Change to improve SNAP and WIC access in seven counties through innovative data sharing and targeted outreach.
American Public Human Services Association (APHSA)
This research brief summarizes the ideas and recommendations from sessions with dozens of cross-sector stakeholders within the technology ecosystem to identify conditions for better, healthier, more secure digital ecosystems that could help guide the next generation of open protocols and platforms.
An updated guide for public sector and civic data users to embed racial equity and community voice throughout the data life cycle—from planning to dissemination.