Reducing Payment Error Rates for SNAP
A blog post outlining key strategies states can use to lower SNAP payment error rates, a priority given new fiscal penalties tied to error rates under recent federal law.
The post explains that reducing payment error rates — the frequency of underpayments and overpayments in SNAP benefits — has become urgent because new funding rules will require states to bear financial responsibility based on their accuracy performance.
It offers practical recommendations, such as using real-time data and proxy metrics to focus quality improvement efforts, streamlining caseworker tools and workflows to reduce human error, and making it easier for clients to report changes that affect eligibility. The guidance emphasizes that effective error reduction balances accuracy with timely service delivery and should avoid unintended consequences that could harm clients.
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