Digital Identity Verification: Best Practices for Public Agencies
This report offers best practices for public agencies implementing digital identity verification, emphasizing privacy, equity, and security in the delivery of government services.
The guide outlines the benefits of digital identity verification—such as convenience and efficiency—alongside key challenges like fraud risks, inequitable access, data sensitivity, and implementation costs.
It evaluates identity verification techniques including videoconferencing, data matching, intergovernmental data sharing, and biometrics, while calling attention to associated equity and privacy issues. The report provides detailed recommendations for public agencies on minimizing fraud using cybersecurity methods, ensuring equitable access, protecting user privacy, and responsibly procuring and auditing third-party systems.
Share this Resource:
