This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.
Led by the Digital Benefits Network in partnership with Public Policy Lab, the Digital Doorways research project amplifies the lived experiences of beneficiaries to provides new insights into people’s experiences with digital identity processes and technology in public benefits. This executive summary gives an overview of the project’s findings.
This report offers best practices for public agencies implementing digital identity verification, emphasizing privacy, equity, and security in the delivery of government services.
Biometric identification technologies—such as facial recognition and fingerprinting—can affect underserved communities, including low-income and minority communities. GAO interviewed academics, advocacy groups, and technology experts to find out how.
This report from the Joint Financial Management Improvement Program outlines efforts to use identity verification to reduce improper payments in government programs, while mitigating bias and disparate impacts.
The Joint Financial Management Improvement Program (JFMIP)
This piece highlights promising design patterns for account creation and identity proofing in public benefits applications. The publication also identifies areas where additional evidence, resources, and coordinated federal guidance may help support equitable implementations of authentication and identity proofing, enabling agencies to balance access and security.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
The California Employment Development Department (CA EDD) launched the EDDNext initiative to modernize benefit delivery, focusing on user-centric procurement for a new identity verification system.
This report outlines key lessons and recommendations from Code for America's collaboration with the Voluntary Income Tax Assistance program, which served over 800,000 clients via GetYourRefund.org.
Remote identify proofing is the process federal agencies and other entities use to verify that the individuals who apply online for benefits and services are who they claim to be. If the applicant responds correctly to personal questions, their identity is considered to be verified. However, data stolen in recent breaches could be used fraudulently to respond to knowledge-based verification questions. Alternative methods are available that provide stronger security, but these methods may have limitations in cost, convenience, technological maturity, and they may not be viable for all segments of the public.
