This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
This piece highlights promising design patterns for account creation and identity proofing in public benefits applications. The publication also identifies areas where additional evidence, resources, and coordinated federal guidance may help support equitable implementations of authentication and identity proofing, enabling agencies to balance access and security.
Research from the Department of Labor shows that document management systems reduce barriers for claimants and help states be more efficient. With additional improvements and investment, these systems can be even more effective in serving the public and reducing backlogs in times of crisis.
This short explainer video introduces digital identity and argues for modernizing identity systems in the United States, in partnership with government.
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.