This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This report analyzes the current state of digital identity in the United States, outlines challenges such as privacy concerns, fragmented systems, and lack of standards, and proposes policy and technology solutions to build a secure, interoperable, and user-friendly national digital identity framework.
Information Technology & Innovation Foundation (ITIF)
Created for use in the Digital Doorways research project, this design stimuli shows the steps of submitting an application, sharing personal information, and verifying identity for Arizona's online application for Unemployment Insurance.
This piece highlights promising design patterns for account creation and identity proofing in public benefits applications. The publication also identifies areas where additional evidence, resources, and coordinated federal guidance may help support equitable implementations of authentication and identity proofing, enabling agencies to balance access and security.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
The Digital Benefit Network's Digital Identity Community of Practice held a session to hear considerations from civil rights technologists and human-centered design practitioners on ways to ensure program security while simultaneously promoting equity, enabling accessibility, and minimizing bias.
