Coordinating to Improve Family Experiences Toolkit: Resources for State and Local Human Services Agencies
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
This toolkit provides structured guidance, frameworks, and tools to help agencies move from siloed program delivery toward coordinated, whole-family approaches.
It supports agencies in defining a shared vision, assessing current coordination challenges, selecting strategies, implementing changes, and monitoring progress across programs such as benefits, workforce, and social services. The toolkit is designed to reduce administrative burden, improve efficiency, and create more seamless, respectful experiences for families navigating multiple public systems.
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