All Things Artificial Intelligence
This session from FormFest 2024 walked attendees through some of the major changes AI is bringing to form design. Learn about the National Head Start Association’s use of AI to reduce administrative burden and the Canadian Digital Service’s tips for protecting government applications systems from AI.
This video contains two presentations from FormFest 2024.
The first session, titled “One form to rule them all: Using AI and conversational bots to streamline applications to benefits programs,” discusses how we can use human-centered AI interactions to reduce the administrative burden of applying for public benefits programs.
The second session, titled “Apply.ai: The next generation of form-filling applications and attacks,” explores the potential of custom AI assistants leveraging large language models to streamline government applications while addressing challenges in distinguishing legitimate users from malicious actors, featuring a working demo and protective strategies.
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