SNAP: Keys to Payment Accuracy
This guide outlines key strategies, definitions, and procedures for improving SNAP payment accuracy and reducing quality control (QC) error rates across states.
The guide provides states with practical tools and best practices for identifying, measuring, and correcting payment errors in the Supplemental Nutrition Assistance Program.
It explains the quality control review process, defines major error categories, and offers step-by-step guidance for developing corrective action plans to improve performance and maintain federal compliance. The guide emphasizes collaboration between state agencies, data-driven decision-making, and continuous improvement to ensure program integrity and accurate benefit delivery.
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