The “Start Small” approach encourages agencies to begin with targeted, manageable improvements in their WIC application process before expanding changes more broadly, fostering easier implementation and measurable early successes.
A report examining how risk assessment tools are used to improve payment accuracy in nutrition assistance programs and identifying effective practices for their design and implementation.
Provides state and local Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agencies with a practical guide for developing or improving online WIC application systems.
Key functionalities and design elements recommended for creating effective online WIC applications, focusing on usability, accessibility, and compliance to improve participant experience and streamline agency operations.
This webinar provides insight on behavioral science concepts and how states can put such ideas into practice to tailor engagement, messaging, and independence planning, as well as promote participation in SNAP E&T programs.
This report summarizes 19 SNAP policy options (in effect as of Oct. 1, 2023) and waivers (implemented as of July 1, 2023) chosen by SNAP state agencies (50 states, the District of Columbia, Guam, and Virgin Islands) in federal fiscal year (FY) 2023.
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
