A Gov How-To Guide For Recruiting User Research Participants
The U.S. Digital Response (USDR) developed a guide for recruiting user research participants for user research in a government setting.
Created by the U.S. Digital Response (USDR), the guide provides step-by-step instructions on how to recruit participants for user research in a government setting. The guide outlines the process of identifying the target audience, which is crucial before sourcing participants. Key demographic factors such as gender, ethnicity, education, income, age, and occupation must be considered alongside the participants’ experience with government services. It also highlights the importance of maintaining open criteria for recruiting participants and avoid overly narrowing the potential participant pool. The guide serves as a valuable resource for conducting user research in government settings.
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