NYC Plain Language Tools: Write with Community in Mind
A curated toolkit of plain-language writing resources, training, and guidance aimed at helping government and public-service staff create accessible, easily understood communications.
The resource explains why plain language — writing that people can understand the first time they read it — is especially important in public service, improving clarity, reducing confusion, and helping users successfully complete forms or understand instructions.
It offers a 15-minute interactive training video, downloadable plain-language process checklist, subscriber newsletter, and links to additional tools (e.g., readability editors, contrast analyzers) to help embed plain-language practices into content workflows.
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