This is a job description for the role of Poverty Research Technical Fellow from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
This is a job description for the role of Programs and Evaluation Graduate Fellow from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
This overview journey map of street homeless outreach reflects the complexity of the service journey from first contact on street to placement in permanent housing.
A curated toolkit of plain-language writing resources, training, and guidance aimed at helping government and public-service staff create accessible, easily understood communications.
NYC's My File NYC and New Jersey's unemployment insurance system improvements demonstrate how successful digital innovations can be scaled across various programs, leveraging trust-building, open-source technology, and strategic partnerships.
A practical toolkit that provides plain-language writing resources, checklists, and guidance to help government and public-service teams write content that is clear, accessible, and centered on community needs.
