Topic: Communications
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Analysis Plan: Increasing Medicaid Renewals with Text Message Reminders
Through an innovative pilot and evaluation, this project aims to improve ongoing Medicaid coverage using the Notify.gov service.
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Content Development Specialist
This is a job description for the role of Content Development Specialist from the New Jersey Office of Innovation.
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Human-Centered Communication to Increase Service Uptake in New Jersey: A Digital Service Network Spotlight
The Digital Services Network (DSN) spoke with the director of the C+E Lab, Katie Fiore, and OOI chief of staff, Kai Feder, to learn more about the C+E Lab and its ongoing role in shifting the State’s approach to using marketing to better connect residents to programs and services.
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Vermont’s Digital Equity Plan Summary
A plain language summary of Vermont's Digital Equity Plan
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California Draft State Digital Equity Plan
The State of California has released a draft of the state's Digital Equity Plan
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Translator Content Coordinator
This is a job description for the role of Translator Content Coordinator from the Canadian Digital Service (CDS).
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English to French Translator Content Coordinator
This is a job description for the role of English to French Translator Content Coordinator from the Canadian Digital Service (CDS).
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Head of Outreach
This is a job description for the role of Head of Outreach from the Canadian Digital Service (CDS).
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Technical Writer
This is a job description for the role of Technical Writer from the State of California.
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City of Santa Ana Done/Doing Update Repository
The City of Santa Ana's 'done/doing' update repository.
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Text to Connect: Engineering + Technology Requirements for Using Text Message Outreach to Reduce SNAP Churn
This guide addresses technical and engineering requirements for a text messaging program, including texting platform options, and procurement and vendor management, among other technical implementation topics.
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Text to Connect: Evaluation of your Text Messaging Program to Reduce SNAP Churn
This guide focuses on designing an evaluation plan to assess the impact of a text messaging program.