Resource Human-Centered Design

Benefits Enrollment Field Guide

The Benefits Enrollment Field Guide looks at the landscape of America’s safety net benefits experience in 2023 and tracks the differences from our 2019 assessment based on expanded evaluation criteria. It also highlights successful paths to equitable, human-centered experiences. It examines online enrollment for Modified Adjusted Gross Income (MAGI) Medicaid, SNAP, TANF, the Child Care…

Organization: Code for America
Published Year: 2023

The document is a field guide from Code for America focused on improving benefits enrollment in the social safety net.

It provides best practices, strategies, and tools for government agencies and partners to streamline application processes, reduce barriers, and increase access to public assistance programs.