Request for Information for Eligibility and Case Management
Louisiana issued an RFI to identify solutions that can provide a technology platform for determining eligibility and managing cases across multiple human services programs.
This RFI outlines a vision for modernizing eligibility and case management systems to improve resident experience, operational efficiency, data-driven decision-making, and federal compliance.
It invites vendors to share insights on modular and cloud-based platforms, user-centered design, data sharing, accessibility, fraud prevention, and the use of emerging technologies such as artificial intelligence. The document emphasizes configurability over customization, iterative delivery, and long-term sustainability while gathering market input to inform future procurement decisions.
Share this Example:
