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Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access at BenCon 2024

Don Moniyhan shares specific burdens and how to measure their impacts.

Organizations: University of Michigan, Better Government Lab, Beeck Center for Social Impact + Innovation, Digital Benefits Network

Author: Donald Moynihan

Published Year: 2024

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In Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access, Don Moniyhan of University of Michigan and the Better Government Lab shared specific burdens and how to measure their impacts.