This presentation, from the Data Sharing Working Group, highlights a Michigan Department of Health and Human Services and Benefits Data Trust project to increase enrollment in the Women, Infants, and Children (WIC) program.
Guidance from Washington Technology Solutions (WaTech) outlining the state’s framework for responsibly procuring, deploying, and monitoring generative AI technologies across government agencies.
This FormFest profile describes how California rapidly simplified disaster-aid processes for wildfire survivors by auditing 22 forms across eight agencies and developing a concept for a universal eligibility form and relief portal.
This report examines how implementing Asset Verification Systems (AVS) can streamline Medicaid eligibility determinations for seniors and individuals with disabilities by automating the verification of applicants' financial assets.
This book explores the current capabilities, future possibilities, and necessary governance for facial recognition technology. The report discusses legal, societal, and ethical implications of the technology, and recommends ways that federal agencies and others developing and deploying the technology can mitigate potential harms and enact more comprehensive safeguards.
National Academies of Sciences, Engineering, and Medicine
Clearing applicant backlogs is an important solution to the UI crisis. State governments and federal agencies could facilitate access to public benefits by collaborating to develop interoperable technology platforms that use open source software and modular design. Panelists discuss opportunities to prevent future UI crises by reimagining how governments deliver benefits to their citizens.
This resource is a research paper examining the role of the public safety net in insuring job losers against income loss, analyzing which government programs provide financial support and how benefits vary based on pre-job loss income levels.
For the past year, modernization teams at the Department of Labor (DOL) have been helping states identify opportunities to automate rote, non-discretionary, manual tasks, with the goal of helping them speed up the time that it takes to process claims. This post provides more context on Robotic Process Automation (RPA) and potential use cases in unemployment insurance.
This HuffPost article investigates the widespread failures of state unemployment websites during the COVID-19 pandemic, highlighting outdated technology, accessibility issues, and the human impact of these systemic breakdowns.
Tangible tools, scoring guides and strategies to embed equity and wellbeing into your procurement process. Designed for human services with opportunities to apply these principles to other fields.
The Urban Institute's report outlines actionable approaches for state governments and organizations to enhance the accessibility and retention of public benefit programs, focusing on service delivery, policy reforms, and technological advancements.
