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What works in training government partners: insights and recommendations

The article discusses effective strategies for training government partners in digital services, emphasizing the importance of prioritizing training, setting clear objectives, and fostering mutual understanding and trust.

The article outlines common challenges such as limited time, funding, and competing priorities, which often make training difficult for government partners. It stresses that training should not be seen merely as a technical exercise, but as a way to deepen collaboration and foster a shared understanding of the goals and processes involved in digital transformation. Furthermore, the article recommends that digital service teams tailor their training to the unique needs and constraints of each government partner, providing the right resources and support at the right time.

It also highlights the value of hands-on learning and real-world scenarios to make the training relevant and practical. Finally, the article advocates for iterative and ongoing training, rather than one-time workshops, to ensure that government partners can continuously improve their digital skills and adapt to evolving technologies.