Topic: Management
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Sharing Federal Digital Services with the Other Layers of Government
The U.S. and Canadian governments are both considering legislation to enable it.
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Working in the Open Feels a Bit Like Showing Everyone My Messy House
Blog from Annie Goodwin about her experience "working in the open" on the development of British Columbia's Digital Code of Practice
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Head of Partnerships
This is a job description for the role of Head of Partnerships from the Canadian Digital Service (CDS).
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2023 21st Century IDEA Report
This report details the Department of Homeland Security’s progress in modernizing its digital services and websites to improve accessibility, usability, and customer experience, as mandated by federal law.
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The Shift to Servant Leadership: How Federal Agencies Can Support States, Territories, and Communities After the Pandemic
A blog discussing how federal agencies can support states, territories, and communities after the pandemic.
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Mission Driven Bureaucrats at BenCon 2024
This talk explores how empowering public servants and fostering a sense of purpose, rather than stricter controls, is key to improving government.
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Managing Director – City Design Studio
Job description for the City of Tulsa, OK Managing Director - City Design Studio role
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Toward Sound, Explicit Theories of Change for Digital Service Teams
The Digital Service Network is publishing two essays to kick-start new (or super-charge existing) theories of change for government Digital Service teams.
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Head of Design
This is a job description for the role of Head of Design from the Canadian Digital Service (CDS).
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Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
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Investigating the Structures and Budgets of Digital Service Teams
Presentation covering the findings of a research study analyzing the structural and budgetary layout of of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels.
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The New York City Artificial Intelligence Action Plan
Road map for the use of Artificial Intelligence (AI) for New York City