This report details the Department of Homeland Security’s progress in modernizing its digital services and websites to improve accessibility, usability, and customer experience, as mandated by federal law.
A blog post offering four distinct types of visualization maps that help digital project teams quickly build shared understanding and alignment when starting new work.
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
This study highlights a 2.2% increase in citizen satisfaction with federal services, reaching a seven-year high, driven by improvements in digital experiences, government processes, and complaint handling.
Guidance outlining how Australian government agencies can train staff on artificial intelligence, covering key concepts, responsible use, and alignment with national AI ethics and policy frameworks.
This budget request details ADES's FY2027 funding priorities—including developmental disability services, child care, IT modernization, and compliance with H.R. 1—and outlines projected fiscal impacts, caseload growth, and programmatic needs across the state
A strategy outlining a new, outcome-driven, slice-based approach to modernizing Medicaid Enterprise Systems, prioritizing experimentation, measurable outcomes, and cultural transformation over traditional large-scale system replacements.
An internal overview presentation showcasing Austin Transportation and Public Works’ Data & Technology Services team, its structure, values, and approach to delivering modern digital government services.
Recapping the work and achievements of the Digital Benefits Network (DBN), Digital Service Network (DSN), and the State Chief Data Officers Network (CDO) in 2025.
