Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.
A comprehensive analysis of how government digital service teams document and communicate their impact across federal, state, and local levels. This report aims to identify key reporting trends and practices to help teams develop impact narratives that demonstrate their value to stakeholders.
An April 2024 Chief Digital Service Officers (CDSO) gathering included discussions about the realities of digital service leadership in government. These discussions are summarized in infographics offering valuable perspective to emerging digital service teams.
The Department of Innovation and Technology of the City of Boston enables its workforce to deliver a better government for every constituent. Technology and innovation enable equity, effectiveness, and efficiency.
A nationwide survey capturing how state chief data officers are structured, resourced, and operating, and how the role is evolving to support data-driven government.
National Association of State Chief Information Officers (NASCIO)
This report highlights California's strides in modernizing state government through data-driven innovation, human-centered design, and strategic initiatives aimed at enhancing public services and equity.​