Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
Do you have good communication and customer service skills? The Governor's Office of Administration is seeking a quality engineer, code PA to join our growing and innovative Commonwealth Office of Digital Experience PA team! This position is responsible for ensuring that products meet or exceed customer expectations for quality and reliability. We want to hear from you! Apply today!
This news release highlights Pennsylvania’s first-in-the-nation Generative AI pilot under Governor Shapiro, showcasing its positive impact on state employees and commitment to responsible, ethical AI use.
This FormFest profile explores how Philadelphia leveraged cross-department data sharing to launch its Zero Fare program, auto-enrolling eligible residents in unlimited transit benefits while tackling the challenge of outreach and trust-building to deliver passes effectively.
An A11y Jam session on how state agencies prioritize and manage digital accessibility compliance across complex systems using data-driven strategies and cross-agency coordination.