Resource Automation + AI Mitigating Harm + Bias

Access Denied: Faulty Automated Background Checks Freeze Out Renters

This reporting explores how algorithms used to screen prospective tenants, including those waiting for public housing, can block renters from housing based on faulty information.

Organization: The Markup
Published Year: 2020

Automated tenant-screening reports often pull inaccurate or mismatched records, leading landlords to wrongly deny applicants housing.

With little regulation or oversight, these flawed systems disproportionately harm renters—especially those with common names or from marginalized communities—by leaving them with few ways to contest errors.