Example Human-Centered Design Service Design

City of Raleigh Logic Model

This logic model outlines a digital inclusion program designed to expand digital literacy, device access, and technical support for residents through youth leadership and community partnerships.

Organization: City of Raleigh
Published Year: 2026

The resource maps the program’s inputs, activities, outputs, outcomes, and long-term impact, showing how the City of Raleigh’s Digital Ambassadors initiative is structured to improve digital access.

It highlights activities such as youth ambassador training, device distribution, digital literacy workshops, technical support events, and partnership development. Overall, the model demonstrates how coordinated programming and grant-supported operations aim to increase internet access, digital skills, and community capacity.