The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.
A practical guide that helps agencies choose appropriate acquisition strategies for digital projects based on their maturity with modern delivery practices.
With a federal accessibility deadline approaching, the Beeck Center convened government leaders to turn compliance pressure into lasting digital inclusion.
A practical example showing how to estimate and structure firm-fixed-price costs for agile software development task orders using iteration-based pricing and performance metrics.
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
The Digital Benefits Network at the Beeck Center for Social Impact + Innovation at Georgetown University and Public Policy Lab co-hosted a webinar presenting breaking research on beneficiary experiences with digital identity processes in public benefits.
This blog explains that verifiable digital credentials (VDCs) are cryptographically secure digital versions of physical credentials (like driver’s licenses or diplomas) stored in digital wallets that can be presented and verified online or in person.
National Institute of Standards and Technology (NIST)
Explains that government service forms should be designed to reduce anxiety and build trust—especially for marginalized people—by minimizing requests for highly sensitive personal information or explaining clearly why and how such data will be used, making optional fields and alternatives available, and providing context and reassurance throughout the application process.
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
