About one in five U.S. households lack home Internet access because many say they don’t need or want it and others—especially lower-income families—can’t afford service or the devices and skills to use it, highlighting persistent digital divide barriers.
National Telecommunications and Information Administration
This guide outlines free and low-cost digital inclusion resources available in Long Beach, CA, including internet access, device distribution, digital skills training, and job readiness programs.
Making your service more inclusive means designing government services so that everyone who needs to use them can do so with as few barriers as possible, by understanding legal duties, identifying and removing exclusion points, and considering a wide range of user needs throughout the design process.
A curated collection of practical guides that help government teams improve digital services, website content, and forms using plain language, content design, and user-centered practices.
The Digital Benefits Network at the Beeck Center for Social Impact + Innovation at Georgetown University and Public Policy Lab co-hosted a webinar presenting breaking research on beneficiary experiences with digital identity processes in public benefits.
The City of Boston's disability-aware standards for City resources and the collection of disability data from residents throughout government processes.
A practical example showing how to estimate and structure firm-fixed-price costs for agile software development task orders using iteration-based pricing and performance metrics.
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.
This project overview presentation outlines a digital initiative focused on evaluating and addressing the digital divide through expanded broadband access, devices, and digital literacy programs.
A municipal resource outlining Salt Lake City’s approach to digital accessibility, including standards, policies, and actions to ensure all residents can access online services and information.
An A11y Jam session on how state agencies prioritize and manage digital accessibility compliance across complex systems using data-driven strategies and cross-agency coordination.
