Resource Human-Centered Design Forms

Track Your Form, Building the First Digital Tracker

Discover how Michigan created a real-time benefits application tracker that gives residents with clarity throughout the process.

Organizations: Civilla, Beeck Center for Social Impact + Innovation, Digital Service Network, Code for America

Authors: Lena Selzer, Gabriela Dorantes

Published Year: 2025

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This is a video recording of one of the many conference presentations at FormFest 2025, a free virtual event that showcases governments working to make services accessible to everyone through forms.