The piece summarizes insights from the Minneapolis Fed’s April 2025 event, “Understanding Access to Unemployment Insurance,” where UI experts discussed using data to identify and address barriers in UI systems.
Speakers included Julia Dale of Civilla; Jennifer Phillips of the Beeck Center for Social Impact and Innovation, Georgetown University; Beth Townsend of Iowa Workforce Development; and Andrew Stettner of The Century Foundation.
Key themes include the importance of understanding applicant experiences, simplifying application processes, and building trust in government programs. The article emphasizes that data-driven approaches, supported by external partnerships and federal funding, are crucial for modernizing UI systems to better serve eligible workers
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