Inclusive design means making design choices that take into account personal identifiers like ability, race, economic status, language, age, and gender. This resource walks folks through an introduction to inclusive design, focusing on accessibility and equity.
A modern system that helps people learn about, apply for, and gain access to affordable housing. Bloom Housing is an open source platform that digitizes the process of finding and applying for affordable housing, turning a time-consuming paper process into a 15 minute activity from one's smartphone or computer.
PolicyEngine US is a Python-based microsimulation model of the US tax and benefit system. It models federal individual income taxes (including credits), major benefit programs, and state income taxes (currently in six states). The PolicyEngine US package can be used as a Python package, via the PolicyEngine API, or via the policyengine.org web app.
In response to COVID-19, the Workers Lab and Steady developed the "Income Passport" to streamline gig workers' unemployment benefit applications by pulling income data directly from gig platforms and financial accounts. This tool reduced manual verification time, helped prevent fraud, and improved workers' access to full benefits, with successful tests in Alabama and Louisiana demonstrating significant time savings and improved service delivery.
The Policy Rules Database (PRD), developed by the Federal Reserve Bank of Atlanta and the National Center for Children in Poverty, consolidates complex rules for major U.S. federal and state benefit programs and tax policies into a standardized, easy-to-use format. This database allows researchers to model public assistance impacts, simulate policy changes, and analyze benefits cliffs across various household scenarios using common rules and language across different programming platforms.
In this panel conversation from Better Identity Coalition’s 2022 policy forum “Identity, Authentication, and the Road Ahead” presenters from the General Services Administration, the Transportation Security Administration, the Consumer First Coalition, and the congressional branch, discuss government’s role in digital identity. The discussion covers a range of topics, including mobile driver’s licenses, the Social Security Administration’s electronic Consent Based Social Security Number Verification service (eCBSV), and digital identity innovation.
This policy report offers recommendations for improving digital identity practices in the United States, emphasizing the role of government in creating secure, accessible digital identity resources.
This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
Code for America’s simplified tax filing tool that allows users to claim their Child Tax Credit and any missing amount of their third stimulus payment.
WIC programs across the country are already adapting and evolving to meet their participants’ needs. An API standard, which allows agencies to plug digital tools into existing technology systems, would remove some of the key barriers to innovating and sharing technology tools between agencies.
Nava partnered with the State of California’s Employment Development Department to build and deploy two digital services to assist Californians seeking unemployment benefits, in just three months.
GetYourRefund.org is an online portal by Code for America that helps low-income individuals claim thousands of dollars in tax credits, even after the traditional tax deadline has passed.
