Resource Human-Centered Design

What Happens When People Feel Ownership Over Their Benefits

An interview with Wendy De La Rosa, assistant professor at the Wharton School at the University of Pennsylvania. De La Rosa discusses how the concept of “psychological ownership” can encourage people to take up benefits they are eligible for.

Organization: Code for America
Published Year: 2021

The article discusses how giving people a sense of ownership and control over their public benefits leads to better outcomes and increased trust in government systems.

It highlights examples from Code for America’s work, showing that when individuals can easily access, understand, and manage their benefits, they are more likely to engage with and benefit from these programs.