Resource Management

The Move to Digital Government Requires More Than Just Tech

Processes, power and people are also crucial elements.

Author: Sarah Rodriguez
Published Year: 2022

This is part two of a three-part “Digital Government 101” series, showcasing the work of New York City’s Office of Technology and Innovation, shared in partnership with the Beeck Center for Social Impact + Innovation at Georgetown University. The Beeck Center and the U.S. Digital Response are coordinating a new peer learning network for people working in digital government, the Digital Service Network. The DSN is a growing network that connects and supports digital service teams and professionals so government is responsive, open, and accessible to everyone. The insights in this series are from presentations by Katherine Benjamin, the deputy chief technology officer for digital services in the Office of Technology and Innovation and Alexis Wichowski, the office’s deputy chief technology officer for inclusive innovation. You can find all of the articles in this series here.