Opportunities to Improve Online Access to SNAP for Older Adults
This issue brief illustrates the challenges that many older adults with low income face in gaining access to benefits online. It addresses digital literacy, access to broadband internet, and the increasing prevalence of connecting online to SNAP.
The document explores the barriers that low-income older adults face in accessing SNAP benefits online, including limited digital literacy, lack of broadband access, and discomfort with technology.
It uses composite profiles to illustrate a range of experiences and concludes with recommendations for improving digital access, maintaining non-digital options, and designing user-friendly online systems for older adults.
Share this Resource:
