Resource Human-Centered Design

Incremental Steps to Integrated Benefits

By taking on one or more steps to integrate benefits incrementally, on a small, more localized scale, benefits administrators can make progress towards improving resident and staff experiences. This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.

Organizations: Beeck Center for Social Impact + Innovation, Digital Benefits Network

Authors: Sara Soka, Elizabeth Bynum Sorrell

Published Year: 2022

Download Resource

By taking on one or more steps to integrate benefits incrementally, on a small, more localized scale, benefits administrators can make progress towards improving resident and staff experiences. This guide outlines ideas for launching an integrated benefits application in stages, and strategies to pilot new tools.