This FormFest profile highlights how the Colorado Behavioral Health Administration redesigned its complaint submission form using empathy, human-centered design, and trauma-informed research methods to make the process more accessible, compassionate, and secure for all users.
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An accurate record of trees planted across New York State to track progress towards Governor Hochuls '25 Million Trees by 2033 Initiative.'
An intake form for New Yorkers to record any tree plantings to count toward the 25 million trees goal.
This profile on the Centers for Medicare and Medicaid Services’ (CMS) Open Source Program Office, the first of its kind in the federal government, showcasing how it advances transparency, collaboration, and innovation across agencies through open source software.