COVID Response Project: Lessons Learned from State Adaptation and Federal Flexibilities
The COVID Response Project was funded by the W.K. Kellogg Foundation to document the real-time impacts of the COVID-19 pandemic on state human services agencies and capture state perspectives on lessons learned to guide future federal policymaking and state implementation. The project was completed by the American Public Human Services Association (APHSA) in partnership with…
The APHSA COVID Response Project report details how state human services agencies adapted during the pandemic by using federal flexibilities, virtual service delivery, and cross-agency partnerships to maintain essential services.
It emphasizes the importance of resiliency, emergency planning, continued federal funding, streamlined eligibility, technology investment, and systemic reforms to create more equitable and accessible human services systems in the future.
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