Resource Human-Centered Design Forms

Avoiding Forms Altogether Through Automatic Enrollment

Learn how Philadelphia’s Zero Fare program is eliminating forms and expanding access by using administrative data for automatic enrollment.

Organizations: Beeck Center for Social Impact + Innovation, Digital Benefits Network, Code for America, City of Philadelphia
Authors: Nicola Coakley, Casey Henderson
Published Year: 2025
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This is a video recording of one of the many conference presentations at FormFest 2025, a free virtual event that showcases governments working to make services accessible to everyone through forms.

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