This short explainer video introduces digital identity and argues for modernizing identity systems in the United States, in partnership with government.
Propel describes how its mobile app outreach campaign helped millions of Medicaid enrollees navigate renewal during the post-pandemic “unwinding” by driving action through notifications, messaging, and in-app tools.
Unofficial calculator allowing users to see if they may be eligible for Medicaid, CHIP, or savings on health insurance. The calculator can be embedded on other websites.
This course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
This report offers a critical framework for designing algorithmic impact assessments (AIAs) by drawing lessons from existing impact assessments in areas like environment, privacy, and human rights to ensure accountability and reduce algorithmic harms.