In this updated primer, the DBN introduces the concept of digital identity, and provides brief snapshots of digital identity-related developments internationally and in the U.S.
The article highlights the federal government's efforts to improve customer experience through collaborative, human-centered approaches and lessons on embracing risk, partnerships, and user-focused design.
The Modern Government Leaders program brought together federal executive innovators to share best practices and drive service delivery and process modernization.
AI resources for public professionals on responsible AI use, including a course showcasing real-world applications of generative AI in public sector organizations.
This course is designed to help public professionals accelerate the process of finding and implementing urgently-needed evidence-based solutions to public problems.
This report outlines state Medicaid program priorities, including expanding access to services, addressing health disparities, and implementing cost-containment measures amid post-pandemic uncertainties.
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
This research study analyzes the structural and budgetary layout of eleven US-based Digital Service Teams (DSTs) at the municipal, county, and state levels. In doing so, it sets out to answer the research question: “How are digital service teams structured and funded?”
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
