In this video, Susan S. Gibson, chair of the Pandemic Response Accountability Committee's (PRAC) Identity Fraud and Redress Working Group, speaks with Jeremy Grant of the Better Identity Coalition, about the challenges of identity fraud for benefits program during the COVID-19 pandemic.
Based on state agency survey responses, this report summarizes key findings from the first calendar year of pandemic response and provides policy considerations for the future of SNAP.
American Public Human Services Association (APHSA)
In this panel conversation from the Better Identity Coalition’s 2022 policy forum, “Identity, Authentication, and the Road Ahead," representatives from industry and government discuss priorities for authentication and identity management.
The Decide Methods help you derive insights from the information gathered during the Discovery phase. You’ll validate initial assumptions, develop a deeper understanding of workflows and processes, and develop design hypotheses.
This book is an in-depth exploration of federal programs and controversial legislation demonstrating that administrative burden has long existed in policy design, preventing citizens from accessing fundamental rights. Further discussion of how policymakers can minimize administrative burden to reduce inequality, boost civic engagement, and build an efficient state.
Digitizing public benefits policy will make the biggest impact for administrators and Americans, but only if it happens at the highest level of government.
18F describes modular contracting, the process of breaking up large, custom software procurements into a small constellation of smaller contracts. Modular procurement requires agile, product thinking, user-centered design, DevSecOps, and loosely-coupled architecture.
