Example Procurement Buying Design Services

Washington Resident Portal Challenge

A public-sector innovation challenge website inviting teams to design a roadmap for a unified, user-centered resident portal that improves access to Washington State government services.

Published Year: 2025

The website outlines the Washington Resident Portal Homepage, a competition led by Washington Technology Solutions (WaTech) to develop a strategic roadmap for a statewide digital portal that provides frictionless, equitable access to government services.

It details the challenge’s goals, process, evaluation criteria (feasibility, collaboration, innovation, and inclusion), and requirements for proposals covering platform design, data strategy, architecture, cost, and cross-agency integration.